Jungheinrich Reinvents Safety Training: When Digital Immersion Replaces Monotony

How a global intralogistics leader is using an innovative training solution to transform its approach to safety, making it more engaging, effective, and fun. A testimonial from Stéphane ROLAND, Regional Service Manager at Jungheinrich France.

In demanding sectors like industry, retail, and logistics, safety isn't an option—it's an absolute priority. For Jungheinrich, the world's 3rd largest intralogistics player, effectively training operational teams is a daily challenge. The goal? To move beyond "classic" training methods to make a lasting impression and firmly embed best practices.

It was in this context that Jungheinrich's regional management, led by Stéphane ROLAND, chose to turn to a resolutely modern approach: the digital immersion training offered by Immersive Factory.

The Choice for Practicality and Accessibility

"I manage operational service teams," explains Stéphane ROLAND. "Our objective is to effectively serve our clients in the industrial, retail, and transport & logistics sectors." This mission requires a perfect command of safety issues.

Already familiar with Immersive Factory's solutions from a previous successful experience in Strasbourg, the company was looking for a solution that could be deployed more broadly and flexibly. The choice naturally fell on the I-Learning (web) solution, an immersive training platform accessible directly from a web browser.

"For us, it was the most suitable and safest solution," states Mr. ROLAND. The reasons were primarily practical: "without the 'constraint' of virtual reality headsets and with simple access for about thirty participants connected at the same time." This agility proved decisive in organizing a smooth and high-performing session.

A "Completely" Successful Experience

On the day of the training, the technology delivered on its promise. "The connections were good, and it was quite easy to use," the regional manager happily reports. But beyond technical reliability, it was the educational approach that made the difference. "The originality of the approach really hit the mark," he confides.

Far from static PowerPoint presentations, employees were immersed in realistic scenarios directly related to their work environment. This method generated immediate engagement and unanimous positive feedback.

The feedback from employees? "Very positive because it was new, fun, and educational all at the same time." This winning combination is the key to the operation's success:

• New: The element of surprise and the modern format capture attention.
• Fun: The "game-like" aspect makes the training less intimidating and encourages active participation.
• Educational: Immersion embeds prevention messages much more effectively than a theoretical lecture.

"Definitely" Recommended: A New Standard for Training

For Stéphane ROLAND, this experience goes far beyond a single successful training session. He sees it as a turning point in how to approach risk prevention.

When asked if he would recommend this solution, his answer is unequivocal: "Definitely! This modern and cost-effective educational format should be expanded to make safety management less 'classic,' not to say 'monotonous.'"

This powerful testimonial illustrates a fundamental trend: companies are looking for tools that not only instruct but also engage and empower their teams. Web-based immersive training has emerged as a perfect answer to this need, combining impact, flexibility, and cost control.

Looking to the future, Stéphane ROLAND even encourages Immersive Factory to go further, suggesting they "expand the catalog of warehouse exercises while customizing them more," for example by adding company logos or choosing forklift colors. This is further proof, if any were needed, of the complete adoption of the tool and its potential to bring lasting change to the safety culture at a giant like Jungheinrich.