Audit - Training - QEHS Consulting
A methodology, a real efficiency contract
What is Echange Formation?
Since 1989, Echange Formation has put at your disposal a team of permanent professional trainers and consultants, close to you, ready to listen and always on hand to share their experience in the QEHS field (Quality, Environment, Health, Safety).
We offer you a response tailored to your needs, with innovative tools to assess your performance and develop the skills of your teams over the long term. As an active partner, we are committed to improving hygiene, setting up and monitoring your quality system, preparing your staff for certification, mastering hospitality, the communication... Quality at the service of our customers!
Our team is committed to taking your expectations fully into account: Analysis of your problems, clear definition of your objectives, integration of your environment and your specific needs with tailor-made services.
We are committed to being truly professional and responsible: respecting professional ethics, choosing a trainer-consultant according to the expectations expressed and the nature of the intervention. Participative, practical, constructive and relevant training.
Our features
Well-known expertise since 1989
Tailor-made service with QEHS training engineering, adapted to the needs of each site, each department...
Training quality:
- Availability of permanent trainers and flexibility in their Training-Action interventions
- Measurable results with recommendations including strengths, weaknesses and objectives
- The effectiveness of training is measurable
Global service:
- Audit - Training - Consulting
- Patented tools (games, quizzes, VR headsets, etc.)
Tailored interventions on production sites from less than 10 to more than 800 employees
Tailor-made training programs that provide solutions adapted to the needs of each site, produce results and boost the motivation of all teams
Topics: Hygiene - Quality - Food safety (PMS, HACCP, ISO 22000, etc.), Health - Safety - Environment - QSE (CSE / CSSCT, Iso 50001 / 14001, DUERP, etc.), Food industry training (CQP), Management - Communication - Motivation
Exclusive to Echange Formation
Support, commitment adapted to each site, tangible and measured progress - Training evaluated hot and cold
Innovative, patented tools: Pack Evolution, Prog'Sécur, Prog'Eco Environnement. These tools have been tried and tested, and give satisfaction to all their users
- They are constantly renewed in their concept and respond to a need for modernity and permanent evolution
- Tailored to the sites where they are installed
Setting up indicators which are a real quality tool, offering an independent, neutral external view that is essential to the Quality/Safety manager and management in order to combat habit and fatigue
Flexible interventions for teams according to their working hours, including staggered shifts
Availability: Echange Formation, a national company operating in all regions of France
From 2010 to the end of 2024, 100% of trainees who took the CQP exam with Echange Formation obtained it
Over the last 11 years, 100% of our customers have answered yes to the question: « Would you recommend our organization to your business contacts? »
In 2024, the quality of our training courses was rated by our principals with an average of 9,73 out of 10
In 2024, trainees rated the quality of our training courses as excellent, with a score of 92,18 out of 100
Our 2025/2026 Quality commitments
Our policy of continuous progress: achieving excellence in our actions and contacts with every customer and partner. To this end, our Quality approach places our customers at the heart of our priorities. To this end, we have put in place :
A team of qualified permanent training consultants. Each consultant trainer is the designer of the training courses for which he is qualified. He is available directly on his mobile phone and undertakes to respond by telephone within 48 hours to any request or request regarding the training offer
A telephone answering service is available from Monday to Friday from 8 am to 6 pm, with a commitment that each customer request will be processed within a maximum of 7 days
For our in-company training programs, we provide tailor-made solutions adapted to our clients' expectations. Each trainer works to achieve the results defined during the initial analysis
After each coaching session, a report is systematically drawn up, presented and commented on by the participants and the action's referent. Objectives are defined and validated with the teams throughout the training program, to ensure a perfect fit with the pedagogical program
A cold “PACTE” satisfaction survey is mailed to the client no more than 30 days after the training session. On its return, it is analyzed in depth and constitutes a performance indicator of our Quality strategy. Each evaluation with a score below 6 triggers a call from management to the customer to find out the reasons for the non-conformity. Corrective action is then taken
Contact us
Our dynamic team of assistants at head office is on hand 5 days a week from 8am to 6pm, ready to answer all your questions immediately
3 avenue Antoine Pinay
42400 ST-CHAMOND (LOIRE)
04 77 31 90 23
04 77 31 33 26