Audit - Training - QEHS Consulting
A methodology, a real efficiency contract
What is Echange Formation?
Since 1989, Echange Formation has put at your disposal a team of permanent professional trainers and consultants, close to you, ready to listen and always on hand to share their experience in the QEHS field (Quality, Environment, Health, Safety).
We offer you a response tailored to your needs, with innovative tools to assess your performance and develop the skills of your teams over the long term. As an active partner, we are committed to improving hygiene, setting up and monitoring your quality system, preparing your staff for certification, mastering hospitality, the communication... Quality at the service of our customers!
Our team is committed to taking your expectations fully into account: Analysis of your problems, clear definition of your objectives, integration of your environment and your specific needs with tailor-made services.
We are committed to being truly professional and responsible: respecting professional ethics, choosing a trainer-consultant according to the expectations expressed and the nature of the intervention. Participative, practical, constructive and relevant training.
Our features
- Well-known expertise since 1989
- Tailor-made service with QEHS training engineering, adapted to the needs of each site, each department...
- Training quality:
- Global service:
Our training courses
On-site interventions
Tailored interventions on production sites from less than 10 to more than 800 employees
Tailor-made training
Tailor-made training programs that provide solutions adapted to the needs of each site, produce results and boost the motivation of all teams
Topics & expertise
Topics: Hygiene - Quality - Food safety (PMS, HACCP, ISO 22000, etc.), Health - Safety - Environment - QSE (CSE / CSSCT, Iso 50001 / 14001, DUERP, etc.), Food industry training (CQP), Management - Communication - Motivation
Training catalog
Exclusive to Echange Formation
- Support, commitment adapted to each site, tangible and measured progress - Training evaluated hot and cold
- Innovative, patented tools: Pack Evolution, Prog'Sécur, Prog'Eco Environnement. These tools have been tried and tested, and give satisfaction to all their users
- They are constantly renewed in their concept and respond to a need for modernity and permanent evolution
- Tailored to the sites where they are installed
- Setting up indicators that serve as a genuine quality tool, providing an independent, neutral, and indispensable external perspective for quality/safety managers and supervisors in order to combat complacency and fatigue
- Flexible interventions for teams according to their working hours, including staggered shifts
- Availability: Echange Formation, a national company operating in all regions of France
Our Quality indicators
100% CQP pass rate
From 2010 to june of 2025, 100% of trainees who took the CQP exam with Echange Formation obtained it
100% recommendation rate
Over the last 5 years, 100% of our customers have answered yes to the question: « Would you recommend our organization to your business contacts? »
Our training rated 9.46/10
In 2025, the quality of our training courses was rated by our principals with an average of 9,46 out of 10
Satisfaction rated 89,83/100
De janvier à juin 2025, trainees rated the quality of our training courses as excellent, with a score of 89,83 out of 100
Our 2025/2026 Quality commitments
Our policy of continuous progress: achieving excellence in our actions and contacts with every customer and partner. To this end, our Quality approach places our customers at the heart of our priorities. To this end, we have put in place :
- A team of qualified, full-time trainer-consultants. Each trainer-consultant designs the training programs for which they are certified. They can be reached directly on their mobile phone and commit to responding by phone within 48 hours to any request or inquiry regarding the training offer
- A telephone answering service is available from Monday to Friday from 8 am to 6 pm, with a commitment that each customer request will be processed within a maximum of 7 days
- For our in-company training programs, we provide tailor-made solutions adapted to our clients' expectations. Each trainer works to achieve the results defined during the initial analysis
- After each coaching session, a report is systematically drawn up, presented and commented on by the participants and the action's referent. Objectives are defined and validated with the teams throughout the training program, to ensure a perfect fit with the pedagogical program
- A cold “PACTE” satisfaction survey is mailed to the client no more than 30 days after the training session. On its return, it is analyzed in depth and constitutes a performance indicator of our Quality strategy. Each evaluation with a score below 6 triggers a call from management to the customer to find out the reasons for the non-conformity. Corrective action is then taken
Contact us
Our dynamic support team at headquarters is available Monday to Thursday from 8:00 to 12:00 and from 14:00 to 18:00, and on Friday from 8:00 to 12:00 and from 14:00 to 17:00