Installation is simple and does not require a consumer store. We provide a secure installation file (.apk). You can install it by connecting the headset to a PC (Sideloading) or directly via the headset's browser if you have a direct download link from your customer area.

To facilitate your sessions, you can stream the headset view (Screencasting). Pico headsets feature a native "Cast" function compatible with Smart TVs (Miracast) or via a web browser on any PC/Tablet connected to the same Wi-Fi network, using a local IP address provided by the headset.

The Pico 4 Ultra offers superior comfort thanks to its "Pancake" lenses (slimmer headset) and better balance. Most importantly, it features high-definition "Color Passthrough" cameras, allowing users to see the real environment in color without removing the headset, which reassures novice learners and facilitates session management.

Unlike other consumer brands, Pico Enterprise headsets do not require linking a personal social media account. IT's not mandatory but you can activate the headsets with a generic professional account, which greatly facilitates fleet management and respects the data privacy of your employees.

The "Enterprise" versions (Neo 3 Pro and Pico 4 Ultra Ent.) come with facial interfaces made of non-porous materials (PU leather or silicone), unlike consumer fabric foams. This allows for easy and quick disinfection with wipes between two learners.

On Pico Neo 3 and Pico 4, simply long-pressing the "Pico" button (circle) is often enough to recenter and reconnect the controller. If the problem persists, the controllers run on standard AA batteries that are easy to replace in the field, preventing training downtime due to empty batteries.

No, it is extremely fast. Thanks to its depth sensors, the Pico 4 Ultra automatically scans the room. You can define a "Stationary" zone (sitting/standing in place) or "Room Scale" (moving) by simply drawing on the floor with the controller. The headset then memorizes the room for future sessions.