Audit - Training - Consulting - Expertise

A methodology, a real efficiency contract

The Reactiv methodology

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Who is Réactiv?

Since 1989, Réactiv supports companies with a team of experienced, available, attentive consultants who are familiar with your day-to-day realities. We provide you with concrete, customized solutions to improve your teams’ performance and develop their skills in a sustainable manner.


We offer customized training and innovative assessment tools tailored to your challenges. Our expertise covers areas such as improving hygiene and quality, implementing and monitoring quality systems, preparing for certification and managing customer reception and communication. Our goal: to put quality at the service of your residents and make your organization a high-performing and committed player.

Our team is fully committed to meeting your specific needs through a thorough analysis of your challenges, a clear definition of your objectives, a complete integration of your environment and specific requirements.

We guarantee professional ethical and responsible services: strict compliance with professional ethics and standards, careful selection of a trainer-consultant tailored to your expectations and the nature of the assignment, and active, participative, practical, and results-oriented teaching methods. Choose an expert partner in training, consulting, and quality support to boost your company’s performance.

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Our features

Recognized expertise since 1989, dedicated to enhancing your performance

Tailor-made, targeted services through customized training engineering

High-quality, practical, and effective training

  • Permanent trainers who are available, responsive, and flexible, delivering field-oriented, results-driven Action-Training
  • Accurate evaluation of results: clear diagnostics, identified strengths, and areas for improvement
  • Monitoring of measurable objectives

Comprehensive and structured support

  • Audit – Training – Operational consulting
  • Use of exclusive patented tools to maximize the impact of our interventions

Our training courses

Personalized interventions on sites ranging from fewer than 10 to over 1,000 people

Tailor-made training programs that provide solutions adapted to the needs of each site, produce results and boost the motivation of all teams



Augmented Reality in hospitals and nursing homes

Thanks to an exclusive partnership with SENAR, we offer augmented reality training exercises: your employees can experience high-risk situations on a smartphone or tablet and learn how to make the right decisions and avoid hazards.

Using AR to train for real-life fire emergencies (extinguisher use)Visual of a CPR and first aid training in ARMedical training in AR: learning patient auscultation techniques

Réactiv exclusives

Strong support, tailored commitment for each site, tangible and measurable progress – Training evaluated both immediately and over time

Innovative, patented tools: Pack Evolution

  • They are constantly renewed in their concept and respond to a need for modernity and continuous improvement
  • Tailored to the sites where they are installed

Setting up indicators which are a real quality tool, offering an independent, neutral external view that is essential to the Quality/Safety manager and management in order to combat habit and fatigue

Flexible interventions for teams according to their working hours, including staggered shifts

Availability: REACTIV is a national company operating in all regions of France

Map of France showing Réactiv’s intervention sites with city markers

They trust us

Every year, more than 400 clients place their trust in us. In 2024, we trained:

106

Hospitals

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321

Nursing homes / Residential care facilities

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24

Group homes

6

Nurseries

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15

ESAT (Specialized Work Assistance Establishments)

15

Town halls


Our Quality indicators
Our customers recommend Reactiv

Over the last 11 years, 100% of our customers have answered yes to the question: « Would you recommend our organization to your business contacts? »

Reactiv training ratings

In 2024, the quality of our training courses was rated by our principals with an average of 9,32 out of 10

Quality assessment of Reactiv's training courses

In 2024, trainees rated the quality of our training courses as excellent, with a score of 91,99 out of 100


Our 2025/2026 Quality commitments

Our continuous improvement policy: achieving excellence in our actions and interactions with every client and partner. To this end, our Quality approach places our customers at the heart of our priorities. To this end, we have put in place:

A team of qualified, full-time trainer-consultants. Each trainer-consultant takes part in designing the training programs for which they are qualified. They commit to responding by phone within 48 hours to any request or inquiry regarding the training program

A telephone answering service is available from Monday to Friday from 8 am to 6 pm, with a commitment that each customer request will be processed within a maximum of 7 days

For our in-company training programs, we provide tailor-made solutions adapted to our clients' expectations. Each trainer works to achieve the results defined during the initial analysis

For every session, a report is systematically prepared, presented, and discussed with participants and the designated project contact. Objectives are defined and validated with the teams throughout the training program, to ensure a perfect fit with the pedagogical program

A post-training “PACTE” satisfaction survey is sent by mail to the contracting authority no later than 30 days after the training. Once returned, it is thoroughly analyzed and serves as a performance indicator for our Quality strategy. Any evaluation scoring below 6 triggers a call from Management to the client to identify the causes of non-compliance. If necessary, one or more corrective actions are then implemented


Contact us

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Our dynamic team of assistants at head office is on hand 5 days a week from 8 a.m. to 6 p.m., ready to answer all your questions immediately

Registered office & administrative HQ

SalesConsultingMarketingAdministration

7 rue Léo Delibes

75116 Paris, France

+33179737979

VR expertise - R&D - AR

InnovationConsultingCommerce

France

QEHS expertise

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AuditConsultingTraining

3 avenue Antoine Pinay

42400 Saint Chamond, France

+33477317538